Omnichannel customer engagement for travel businesses.
Accelerate business outcomes with proven, industry-specific engagement strategies — crowdsourced from leading brands.

The omnichannel customer engagement platform of choice for more than 2,500 companies worldwide.


Leading the marketing revolution
The Emarsys omnichannel customer engagement platform provides advanced, turnkey and natively integrated travel solutions, that are easily adopted and up and running within days, to drive faster results.
How Does it work
Activate best practice solutions in a day
1
Strategy
Choose your strategy such as Pre-Trip Ancillary Revenue or Lead to First Time Travelers.
2
Use Case
See the most effective use cases to help you achieve your chosen strategy.
3
Activate
Activate pre-populated use cases with content, creative, and omnichannel workflows in clicks.
Crowdsourced strategies
Aligns business objectives with proven
travel customer engagement strategies.
travel customer engagement strategies.

Proven use cases
Predictable, profitable growth using
proven use cases.
proven use cases.

Pre-populated and ready
Accelerate time to value by aligning proven
engagement strategies.
engagement strategies.

Comparison example of a Progressive Ancillary Revenue Capture program implementation
- 90-day setup
Other marketing platforms
1. Export data on travelers who have made a booking.
2. Load booking data and ancillary products.
3. Predict when customers are likely to purchase the next ancillary product.
4. Estimate their current lifetime value and what offer you should give them.
5. Calculate who may be interested and understand their persona.
6. Build automation scenario and optimize frequency of communications.
7. Build campaigns.
8. Launch.
9. Request a custom report.
Platform key capabilities
Customer Data Platform
Eliminates silos and unifies customer data through an open architecture and API.
Industry-specific Solutions
Industry-specific analytics and use cases built into the platform.
Personalization
Delivers true 1:1 customer personalization across all channels and devices.
Marketer-friendly AI
Integrates AI and predictive analytics with marketing execution to scale 1:1 personalization.
Previous
Next
Featured on our blog
- Jul 2, 2020

- A. Jacobi
- VP Product Growth, Emarsys
- Jul 1, 2020

- Michael Becker
- Digital Content Manager
- Jun 25, 2020
- Kirk Donlan
- Content Marketing Manager
- Jun 18, 2020
- Brandon Stewart
- Content Marketing Manager